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Rating: 7 stars

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Japan hotel employee

All movies seen on 06/12/2016

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Making the Happiest Employees in Japan: The Challenge of Hotel Associa Nagoya Terminal (2014)

Directed by Yasuko Iwasaki

Documentary

Overview

A renowned old hotel near Nagoya Station has been in the red for four consecutive fiscal terms. When the old management stepped down, Akio Shibata, who has long been in the board of the labor union, is appointed its new general manager. Shibata’s method for reviving the hotel consists of neither the laying off of the staff nor the introduction of performance-based system. He wants everyone to take part in the making of new management plans and for all employees to lodge together and engage in heated discussions about their management dreams all night. Yes, his management ideal is to “have the happiest employees in Japan” working in their hotel. He throws birthday parties for employees and has company cafeteria remodeled. All these changes bring about yet another change in the mind of everyone.

Length 92 minutes

Actors

Akio Shibata

Viewing History (seen 1 time)

Viewing Notes

Saw this at the Japan Festival and met the person that handles distribution for Heart of Miracle films in Japan.

A very charming doc about the GM of this hotel who turned things around when things were bad in the early 90s. He had a different approach to focus on the employees rather than the facilities. It worked and created a family atmosphere at the hotel.

That was the primary reason for the filmmaking team to make this movie then during production the hotel was designated to be closed. So the narrative takes a new direction to present the hotel and employees during these final days.

Some good takeaways here on how to manage employees and get the most from them by making them empowered, improving their skills and giving them more responsibilities.

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